Tuesday, December 01, 2009



There would be a day when I will look through the glass panels of the store and will not be able to imagine what they do behind closed doors. It would be the time when the slightlest problem that I will not be able to help any of my friends with. It will be the time when I can only reach the nearest is at that wooden door that separates all baristas from ex- partners. It will be the time when I will not be able to smile from the bar at the customer and say,"How was your day sir/ miss?" or even," I didn't catch your name just now. Are you from around here? How was your flight from your country?" It will be the time when I can finally be THE customer and get response from the baristas that will greet me within the 30 seconds time frame and call out the drinks within 3 minutes. It will be the time when I can finally relax in normal clothes and surf the net endlessly, provided the WIFI is in excellent mode. Then there would be sad and undenialble part where I will feel utterly regret on the deepest side of my heart that I left out of frustration and not satisfation. However, there would be a sense of freedom, a sure peaceful and huge relief that will flow through this aching bones. This patience is wearing me out, as I look forward to it more to get a break and not struggle to keep up with nonsensical trackings, cost saving of labour and products, no more perishable goods nor any more of wasting time on following up with people who have no intention to have a tie-in with you, rather that you would fade out, without any hesitation. It will be time when I can sit down, chillaxs and focus on the important details to why people would love to work in this line and yet complain that it doesn't pay enough. Some to the extend to saying that it's like going back to school, and going through learning again and perhaps is troublesome for them. Learning process is good but to get to the top where you have to impress the people who don't care two hoots to what you're trying to achieve and rather focus more on your faults, then by all means, this means this kind of profession is not for the either one of us. The yearning to just be at the bar, to perfect that handcrafted beverage or even to get that yummy sandwich for only RM11.90 before tax in your tummy is all there is to being a barista. This position to be a barista up to management level and making sure the customers keep their complains to themselves is all that the top bosses care in this line. To deliver the experience and have "measurable" results is utterly hard to swallow and yet, you can get a letter for not performing. "To quit is to be a loser at your own game" as what my friend has said to me and somehow, I answered that perhaps that is what I want to end up as...a person to lose to all the challenges that displays before me because I have had enough of all the ragging, endless nagging, and wanting to save one's ass from getting fried from the upper deck. Perhaps the opportunity lies better in the hands of those who are still loyal to this company. Is it ever different in other parts of the world? That you have to tell me yourself as I have yet to work where you are now. As of now, the whole main idea is to break free from this endless shifts and coming to work even on off days. This nonsensical routine will cease to exist and I will not have to look at another unapproved disgusted look from such person, ever.

So desu ne....JA!!

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